Returning an item for a refund
We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund…
What to do if your item hasn't arrived
If your tracking information shows that your package was delivered, but you can’t find it:
Within 36 hours of expected delivery
Managing your account
Signing in and signing out
Adding and Managing your address
When payment has been declined
For more information on managing your account
What to do if you want to cancel your items or orders
How to cancel your items or orders
How to handle missing items, returns and refunds as a seller
If your tracking information shows that your package was delivered, but you can’t find it:
Within 36 hours of expected delivery