Privacy Policy

If you would like to view the previous Policy Privacy please click here.

What personal data about customers we collect?

Verdovi collect your personal data in order to supply and regularly make progress on our services and products.

Below are explanations of the type of infomation we collect:

Information that are automatic: Everytime you use Verdovi services, we receive and store particular types of data automatically, which includes information about your use and your connection with content and services that is available through Verdovi Services. We use cookies just like multiple website out there and different unique identifiers and receive some types of data everytime your browser or device accesses Verdovi Services and different content served on behalf of or by Verdovi on different website. To view examples of what we collect click here.

Information We receive from you: We accept and store all data you supply to us in connection with Verdovi Services. You have the choice to pick which data you do not want to provide to us but then you may be unable to enjoy a lot of our Verdovi Services. Click here if you would like to view the examples of what we collect.

Data from Different Sources: Beside yourself, we may gain information about you from different sources. To see examples of the data we receive Click here.

Cookies

To allow our systems to identify your browser or device and authorize Verdovi services to you, our website uses cookies. Everytime you use or services, Verdovi and third parties that are selected may involve cookies to help you receive faster, better and safer user experience. If you never heard of cookies, you may be wondering what it is, small text files that created automatically by your browser and stored on your device when you use the service automatically, are what is known as cookies. To find out more information about cookies and how it works, you can access our Cookies Notice.

How safe are the information Verdovi have about me?

• It is our top priority to keep your information safe in the event of transmission by including (SSL) software which is short for Secure Sockets Layer and it duties involves encrypting information you input.
• We keep electronic physical and procedural safeguards with reference to sotrage, collection and revealing of personal customer data. The meaning of our security procedures is that proof of identify may sometimes be requested before we reveal personal data to you.
• We comply with (PCI DSS) short for Payment Card Industry Data Security Standard, when dealing with credit card data.
• Security features are supplied by our devices to keep them safe against access without permission and data that has been loss. Based on your needs, you can manage these features and configure them. To know more about how to handle the security settings pf ypur device click here.
• It is very necessary for you to be safe aginst access that's not permitted to your password and to your computers, devices and applications. You should always ensure to sign off at all time after finishing using a shared computer. If you would like to know more about signing off Click here.

About Different websites links and Third-party advertising.

Dealing with our website services may lead to you dealing with Third-party advertising and links that comes from different websites and apps. Interacting with Third party advertising partners content, advertising and services, they may act in a way such as collecting your information. If you would like to discover more information about Third-party advertising at Verdovi please Click here. To updatye your advertising preferences, please visit the Advertising Preferences page.

Which information can i view about myself?

You are able to view information about yourself such as, your name, address, payment options, profile information, household settings, and purchase history which can be access in the my account section on the site. To see a number of examples that you can access Click here. What options do i have?

What options do i have?

If you are unhappy or have any questions regarding the way we collect and process your personal data, our Customer Service would be more than happy to help. A lot of our Verdovi servies also gives you access to settings that supply you with options as to the way your information is being used.

As we have mentioned above, you have the option to choose not to give out information you don't feel like giving out but that may lead to you not being able to take advantages of many services from Verdovi.

You can add or adjust some information on pages like those referenced in the information you can access. Everytime you adjust your infomation, we normally hold a copy of the previous version for our records.

If you you decide to not be on our email list or other communication, you can change these options in your Customer Communication Preferences. If you also decided not to receive in-app notifications from Verdovi, you can also change these options in the app or your device.

Most devices and browsers includes the help feature which advice you on how to avoid new cookies from your browser or device, and also advice you on how you can adjust the browser to have it notify you every time you receive a new cookie or how you can stop cookies completely. Verdovi suggest you to always have cookies turned on, because leaving it on can enable you to take advantage of some amazon services that are essential. By taking advantages, we mean that you will be capable of adding items to your Shopping Basket, advance to Checkout, or use any Verdovi Services that ask you to sign in. If you would like to know more about our cookies, Click here.

If you decide to browse Verdovi in a way that prevents you from being identified by name, You can log out of your account and stop cookies on your browser. Everytime you give us permission to proccess your personal data for any reason, you have the right to cancel that proccess and we will do as you request.

You also have the right to stop other types of data processing by adjsuting your settings on the Verdovi website on the my account section. If you would like to find out more, Click here. You can change device permissions. Many devices have settings menu that allow you to adjust its settings. If you would like to know more on how to change your device permissions on devices manufactured by third parties, we suggest you reach out to your mobile service carrier or the manufacturer of your device as not all devices provide similar settings.

If you are a seller, you have the option to add or update some data in the Seller Central, adjuating your account data by going to your Seller Account Information, and changing the email or other communications you may be presented with from Verdovi by adjusting your notification preferences. If you are an Author and want to adjust your information, you can do this by accesing the Author portal and Author Central.

If you updated your personal information and decided you change it in the future, you have the right to perfrom such act. You also have the right to delete your personal information if you choose to do so. You also have the option to require that we limit the proccess of your personal information or object to the proccess in certain ocassions. To accomplish this things, you should reahc out to customer Service.

Does Verdovi authorize children to use its Services?

Although we sell children products, we do not allow children to purchase the products by themselves. If a child under 18 decided to purchase a product from Verdovi or use its Services, they can do so with assistance of a parent or guardian.  

Period of time we obtain your personal data

Your personal data are kept to allow your continued use of Verdovi services, for as long as it is needed to accomplish the suitable purposes that has been talked about in this privacy notice, as be be needed by law for example, like tax and accounting reasons, in other ways, communicated to you. For instance, we keep your transaction history to enable you to have a look at the things you have just purchase or the things you purchased in the past and the address you decided to use to send the orders to.

Contacts

If you have a problem with our privacy at Verdovi or would like to get in touch with us, do not hesitate to contact our customer service team who would be more than happy to assist you and find a solution for your problem. To contact us, you can do so by accessing our contact page

Verdovi Privacy notice and business changes regularly and we recommend to always verifying our website for any changes. For the moment, our current Privacy Notice applies to every data that we hold on our website about you and your account. We always stay true to our words, and will certainly not have our policies and practices change to make them less protective of customer data gathered in the past without the agreement of affected customers.

Examples of information we collect from you

Information that you supply us with when using Verdovi services

You give us your information every time an order is placed by you through Verdovi Services and also every time you are searching for items or services. We also collected your information when you stream, download, view or use content on a device or via a service. Another way we collect your information is when you provide information in your account or your profile. As a seller, when you give your information in your account, we can also collect your information that way or when you provide information in any different account we provide you with that enable you to evolve or provide goods, software to services to Verdovi customers. Others ways we collect your information: when you provide your items or services on or via Verdovi services, when you interact with our team by e-mail or telephone, when you fill out a questionnaire provided by us, when you load up videos and images or other files to Verdovi services, when you provide and rate Reviews from Customers.  

The outcome of those steps is that you may provide us with information including: your name, your address and your telephone number, information about your payment, your age, location information, the people who the products was sent to, Your own description and also photograph in your profile, Images and videos retained with reference to Verdovi services, indentity information and documents, credit history information, financial information.

What information does Verdovi examine?

At Verdovi, we analyze information such as your login details like email address and password. We can also examine a particular place of your computer or device and also the IP address that help to link you’re the internet to your computer or device. Most importantly we analyse information such as streams, content downloads and network details that used for download quality and internet service provider information.

We also examine technical errors that occur frequently and your involvement with service features and content. Information that has been backed-up and your settings preferences are also analysed by us including your images and files information such as your file name, dates, times and location of your images.

Viewed or searched items and content, errors that occur during download, duration of visits to some pages. We sometime analyze telephone numbers that calls Verdovi customer service number. Cookies and different technologies on the Verdovi website are also use to gather browsing or different data to avoid fraud.

Examples of data you are able to access through our website services

• History of your orders
• Orders purchased recently
• Settings about your payment for instance, information about your payment.
• Personal Information such as your name, your e-mail, password and advertising preferences
• Content that you have looked at recently
• Gadgets, your content, services and settings that link to it
• Notification settings for your email like items that are in store, deliveries and newsletters
• The profile that your responsible for which involves reviews of your items and personal profile.
• If you are a seller and wanted to access your account and certain information’s, and you wanted to change the preferences of your communications, you can do that by updating your account in the seller profile area.